By Grace Stanley
Artificial intelligence is increasingly being used in home health care – but home health care workers are generally unaware of that. Nor do they understand how AI works, why it may retain their information and that it could replicate bias and discrimination in their workplace.
A team of Cornell researchers investigated the implications of AI tools on the work of frontline home health care workers, such as personal care aides, home health aides and certified nursing assistants, in a qualitative study. They’ll present the work at the Association for Computing Machinery’s Conference on Human Factors in Computing Systems (CHI ’25), April 26- May 1 in Yokohama, Japan.
“Our study takes the first steps in a broader agenda that seeks to elevate the voices of frontline stakeholders in the design and adoption of safe and ethical AI systems in home health care,” said Nicola Dell, co-author of the paper and associate professor of information science at Cornell Tech. She is also associate professor at the Jacobs Technion-Cornell Institute and at the Cornell Ann S. Bowers College of Computing and Information Science.
Read more at the Cornell Chronicle.
Grace Stanley is a staff writer-editor for Cornell Tech.
