By Grace Stanley
A team of researchers from Cornell Tech has developed a new tool designed to revolutionize hardware troubleshooting, with the help of 3D phone scans.
SplatOverflow – inspired by StackOverflow, a widely used platform for tackling software issues – brings a similar approach to hardware support, enabling users to diagnose and fix hardware issues asynchronously with the help of remote experts.
A paper about the new tool will be presented April 30 at the Association of Computing Machinery’s CHI conference on Human Factors in Computing Systems, taking place April 26-May 1 in Yokohama, Japan.
SplatOverflow was developed in the Matter of Tech Lab at Cornell Tech, directed by Thijs Roumen, assistant professor at Cornell Tech and the Cornell Ann S. Bowers College of Computing and Information Science (Cornell Bowers CIS).
Read more on the Cornell Chronicle.
Grace Stanley is a staff writer-editor for Cornell Tech.
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